Learning from Warren Buffett

My favourite Warren Buffett quote “The difference between successful people and really successful people is that really successful people say no to almost everything.“ Learn a lot, every day; apply a little, every day I was going to write about Warren Buffett’s 25/5 rule. The story goes: “Warren Buffett’s personal pilot asked him for some … Read more

LEAN-ing into Great Customer Experience

How do you get from an average 8 to 80 vaccinations an hour? Cut down on movement and eliminate queues. In the traditional model, clients go from registration, to a waiting area, to the place where they receive the shot and finally to where they recover for 15 minutes. In the new “hockey hub” model, … Read more

Do You have the Right Sponsor?

Ask a random person on the street who a sponsor is and you’ll probably hear something like, “Someone who provides financial support for a cause.” After all, most of us have been asked to donate to sponsor someone to raise money for a charity. In the case of project management, the sponsor is typically the … Read more

Risk Management Elements

What are the risks versus benefits of getting the COVID-19 vaccine? By now, you likely have made your own personal risk assessment and decision. I am not trying to change your mind. Like you, I have had to make my own decision. In a sense, the whole world is undertaking a massive risk management exercise. … Read more

Are Clients Stakeholders?

The 2010 Winter Olympics will forever be scarred by the death of an Olympian even before the opening ceremony. Georgian luger, Nodar Kumaritashvili, crashed in the final turn of the track during a training run and was killed. The track was simply too fast. Even the gold medal favourite, Italy’s Armin Zöggeler, came off his … Read more

Work Wiser #11 – Leave Your Westview

Hello, my name is Wan How. I’m a career and project management coach. I’d like to start with a spoiler alert. Stop now if you haven’t watched all the episodes of Wanda vision. As you can tell I’m an Avengers fan and I’ve been following, with my family, the Disney TV series Wanda Vision. It’s … Read more

Working in your Sweet Spot

What does it mean to live and work within your sweet spot? As chance would have it, one night as I was YouTube surfing, I discovered Tift Merritt, an up and coming singer-songwriter who wrote a song called Sweet Spot. It starts off with this line, “Nothing fancy, nothing fake.” When you live from your … Read more

Zoom Tips for Project Managers

Mastering Zoom is part of your project management communication skillset, one of 5 Project Management Skills for the Future. This is an update with of a post from last year. I will cover some additional Zoom tips and tricks for common scenarios that you may encounter, including: How to set up a host-less Zoom Meetings … Read more

Work Wiser #10: Avoid the #1 Regret of the Dying

I wish I had the courage to live a life true to myself instead of a life that others expected of me. That’s the number one regret of people at the end of their lives. Bronnie Ware was an Australian nurse who worked in palliative care over several years. She had a front row seat … Read more